Terms and conditions

General Terms
The company with the name “Carpet Edition” welcomes you to the website of kilimosophy.com Through this page you will be able to be informed about the company’s products, its news but also to be able to make your online purchase remotely.
The terms of operation and use of the website are fully compatible with applicable European and Greek law. Every user who visits the website knows that he has become fully aware of these terms, accepts them and undertakes to comply with them.
our company informs the following:
Contact email: contact@kilimosophy.com
Contact telephone: 210 3000 500

Online Store Service
Visitors can freely navigate the website and make their purchases those who are competent based on Greek and European Law. This means that for any purchase made by a person under the age of 18, the company will apply for the execution of this order by the legal entity exercising custody.
The products sold through this website are intended for purchase only and not for resale. In case of violation of the above term the user is obliged to compensate the company for any damage suffered from its unconventional behavior.

Product Availability
The visitor is informed about the availability of the products through indications that are placed on the page of each product or service in the online store. The Company reserves the right to make its products available if they are not available at the time of the order and is not responsible in case of stock depletion. In this case, the Company reserves the right not to accept the specific order and therefore not to prepare the sale. Any payments will be returned to the customer without undue delay.

Ordering process
To make the product purchase follow the following:
* Select a section of the website and then the product type.
* See the product / products you are interested in. With one click you can enlarge the photo to see every detail. In the product description you can see useful information such as the composition, the code.
* Select a product and then click Add to Cart. Then you can choose whether you want to continue shopping or complete the order.
* If you want to continue shopping, repeat the process. Alternatively, if you want to complete the order, you can continue creating an online account.
* Select the payment method (Viva Wallet & Paypal).
* Read the order confirmation carefully.
* Select (click) the icon to accept the terms and conditions, which you must read and accept before selecting the “payment” icon.
Ways of Delivery

Deliveries within Greek Territory:
* Deliveries of orders are made with cooperating transport companies or by courier. Shipping costs for orders are free.
Deliveries outside Greece:
* Deliveries of orders are made with cooperating transport companies and the shipping cost is borne by the customer, who will have paid before sending the order.
* In case the shipping details are not correct, the Company does not bear any responsibility for the unsuccessful delivery of the products.

In case of change or withdrawal, you must inform the company within 14 calendar days either by e-mail, contact@kilimosophycom, or by phone 210 3000 500 following the instructions below:
* You can make a change with any other type of our Online Store.
* The return shipping costs are borne by the customer and the return will be made with the cooperating transport company.
The condition of the return is that you have made an online purchase of products through the online store www.kilimosophy.com and the product of the return is in its original condition, it has not been used, has not been soiled or has not been damaged by any other cause or reason.

Your registration in the newsletter service of the site kilimosophy.com is at your discretion and is not a mandatory procedure for the purchase from the online store.

In case you wish to remove your e-mail from the list of newsletter recipients, you can send us an email at contact@kilimosophy.com and we will remove your email from our list.

Privacy Policy
The information or personal information you provide to us is subject to processing under the Data Protection Policies. The web traffic of www.kilimosophy.com is recorded and analyzed for reasons of improving the services and more complete information of the market with cookies, which we reserve the right to install. By using this website, you consent to the processing of such information and data, in so far as it is absolutely necessary to serve the purpose of their collection. You also declare that all information and data you provide to us is true and accurate.

The company reserves the absolute right to accept and maintain membership, as well as the right to revoke membership in case of any nature of violations of the terms hereof. Filling in the basic information on the registration form is a necessary and self-evident condition for the acceptance of a member.

The company can collect user identification of the website using certain technologies such as e.g. cookies. Cookies are small files, which are stored on the hard drive of the user of the website and do not receive knowledge of any document or file from his computer.

Due to the use of cookies it is not possible to verify the user’s personal identity. With the appropriate setting of the browser you can reject the use of cookies. Some features of the website will not be available if you choose not to use cookies. The main categories of cookies used by this are the following:
a. Cookies that do not recognize the identity and are necessary for the proper operation of the website and without them the company can’t offer proper operation of the website.
b. Cookies, which collect anonymous information about how to use the website, such as. which websites do you visit most often.
c. Cookies, which allow the website to remember the user’s choices, such as e.g. the language or region.
d. Cookies, which offer the possibility to the company to locate the websites, which the user has visited, from where information about his interests emerge and then allow us a more suitable marketing method for the respective consumer.

The insignia, the trademarks which are posted on the website (www.kilimosophy.com) are the property of the company. The company reserves the right to take civil, administrative and criminal legal action against any violator of the relevant terms.
All texts, photographs, commercial and financial data, programs, layout of the name are the property of the company and are protected by the relevant provisions of Greek law, European and applicable international conventions on copyright property. Based on the above, the complete or partial copying, distribution, transport, processing, storage, reproduction, republishing, modification and any related action on the above data, without any explicit prior written consent of the company is expressly prohibited. Otherwise, the above actions may constitute an infringement of the intellectual property rights of the company, which reserves the right to claim any positive and detrimental damage caused to it in accordance with the provisions of applicable law.

In case you want to contact the customer service department please either send us an email at contact@kilimosophy.com or contact us by phone at 210 30000 500 Monday to Friday from 10:00 -16: 00.