Return policy

You have the right to return part or all of your order, within 14 calendar days from the day of receipt of your order. The condition of the return is that you have made online purchase of products through the online store www.kilimosophy.com and the product of the return is in its original condition, it has not been used, has not been soiled or has not been damaged by any other cause or reason.

Return Procedure
*In case of change or withdrawal, you must inform the company within 14 calendar days either by e-mail, contact@kilimosophy.com, or by phone 210 3000 500 following the instructions below:

* You can make a change with any other type of our Online Store, of equal or greater value.

* The return shipping costs are borne by the customer and the return will be made with the cooperating transport company.

Changes in Physical Stores in Greece

* The customer of the online store will be able to make a change to any item of equal or greater value.

* Refunds to stores are not possible.

* Changes are accepted only upon presentation of proof of purchase.

ESPA